Delivery in the UK is FREE for orders over £50.00, and is charged at £3.95 for all orders under £50.00. This excludes delivery to the Scottish Highlands, Offshore Islands and Northern Ireland. Please call or email us for details. For non UK and EU countries please email sales@splay.co.uk for a quote We will endeavour to dispatch all orders within two working days but on rare occasions some items maybe out of stock. We will always endeavour to keep you informed of anticipated dispatch dates if any delays do occur. When we notify you of the estimated arrival date you will be able to decide whether or not to proceed with the order. If we are unable to deliver within 28 days of ordering, we will always give you the option of receiving a full refund of any payments made. Where stock is not immediately available we may dispatch a part shipment of any orders at our discretion or wait until we have received shipment of any out of stock items you have ordered, and dispatch the whole order together. We make every effort to ensure that your order reaches you in one piece and on time. We cannot be held responsible for the rare occasions when transit results in the loss or damage of goods.